RETURNS OR EXCHANGES

At Alloclus LLC, we are committed to providing you with high-quality travel bags (travel toiletry bags, handbags, backpacks, luggage). If you are not satisfied with your purchase, we will sincerely provide you with a refund or exchange service. Please read the following refund and return policy carefully:

1. Return Policy
   Return Time: You can request a return within 30 days of purchase. Items older than 30 days will not be accepted for return.
   Return Conditions:
   Items must be unused, including all tags and accessories.
   Packaging should be in original packaging and in resaleable condition.
   Please retain your receipt or order confirmation email as proof.
   Return Procedure:
   Please complete the return request form on our website or send an email to help@alloclus.shop.
   Once your return request is approved, we will provide you with a return address and further instructions.
   Customers are responsible for the return shipping costs or choose to use a prepaid mailing label provided by us (fees may apply).
2. Refund Policy
   Refund Processing: You will receive your refund within 3-5 business days after receiving and inspecting the returned item. Refunds will be made to your original payment method.
   Non-returnable items:
   Limited edition or special promotional items (if specified)
3. Exchange Policy
   If you wish to exchange an item, please return the original item first according to the above return procedure, and then place a new order on our website.
4. After-sales Support
   If the product you received is defective or damaged, please contact us immediately with relevant information and photos. We will provide you with a solution.

Thank you for choosing Alloclus LLC. Your satisfaction is our top priority. If you have any questions after purchase, please feel free to contact us. We will do our best to ensure that you have a pleasant shopping experience!